Be Heard! Seek satisfaction from businesses whose service has dissatisfied you.
• Easily and conveniently make detailed complaints to relevant businesses
• Use social media to build traction around your complaint
• Have unrivalled access to a fully comprehensive list of industries and businesses
• Talk to businesses in real time to come to a satisfactory resolution
At iComplain we noticed there was no uniform, meaningful way for upset customers to communicate business critical feedback directly to business owners and managers who need that information the most.
So we set about empowering the everyday online savvy customer to be able to reach out, be heard, and help shape the business processes, products and quality of service that holds both them and Australian business performance back.
We have accomplished this with the iComplain platform. Our system provides a communication channel between businesses and their customers in a push to help capture vital customer feedback that can both assist businesses advance their service offerings and customers increase their satisfaction.